We’re very thankful for a growing base of loyal customers. Here are just a few comments from our satisfied clients:

 “You guys are great!”

Travis Roberts, Birthday Express

“I've been very pleased with the custom reporting DRS has developed for Volvo Trucks North America. Besides the obvious cost savings realized by their involvement, they have enabled us to quickly and accurately track department costs. From the beginning, Direct Recovery Solutions has been very responsive and creative in simplifying and consolidating all the paperwork into one easy to use source. Thank you Direct Recovery for making my job easier!”

Greg Allen, Volvo Truck

“Seta Corporation has utilized the services of Direct Recovery Solutions since September of 2000 as a means of auditing our extensive Federal Express and United Parcel Service packages. Seta Corporation is a direct mail company and in order to provide our customers with the highest level of customer service, timeliness in delivery of our packages is a priority. Seta Corporation recently converted shipping methods and each member of the Direct Recovery Service team was available and eager to help in all aspects of automation. Their professionalism and knowledge concerning the shipping industry continues to be an invaluable service.”

Kelly McIntyre, Seta Corporation

“It has been a pleasure working with your company. The Direct Recovery team has made the process simple and efficient!”

 Sandy King, Wolfermans

“My experience with Direct Recover Solutions has been nothing but pleasant. The service that they provide I would consider indispensable for anyone who ships packages with FedEx and UPS.

“You don't have time to double-check and make certain that they are providing you with the level of service that you expect. With DRS, you know without a doubt what you are getting. Lost and late packages are inevitable, DRS keeps me informed of what's going on. The service that DRS provides is unquestionable in it's efficiency as well as being an absolute must for any shipper !

”Not only do you save money, but you ensure that your customers – the lifeblood of business - are getting what you promised them. And since DRS only gets paid a percentage of what they recover, it's like you are getting money for free".

“If you are considering using their service, I would whole-heartedly endorse and recommend that you do so.”

Christina Hoy, Advertisers Associates

While recoveries from the DRS audit vary based on carrier, service class, season, locale and more, occasionally there are truly outstanding results that deserved to be highlighted:

• Recoveries for decentralized Fortune 500 client averaged 12% for the first 6 months of service with DRS.
• One week recovery for seasonal shipper of fine foods topped 57%.
• Over $36,000 recovery in one peak shipping week for catalog company.

While we aggressively protect the privacy of our customers, a few are willing to field questions from interested prospects. Contact us for a list of current references.