About Us

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Contacts

F.A.Q.

Contacts

		Conducted offsite with no business disruption
		Contingency or low cost per transaction billing
		Easy online signup. Free, simple implementation
		Electronic billing and intelligent reporting

1. We Recover Your Excess Shipping Costs:

	Failed Deliveries FedEx and UPS guarantee on time delivery or your money back. Up to 5% of shipments arrive late. Unless you identify the late deliveries and claim the refund, you overpay the carrier. We verify the delivery of every shipment you make, and recover the shipping cost of failed deliveries that don’t meet the service commitment of the carrier. This refund is applied directly to your FedEx/UPS account, reducing your weekly shipping bill.
	Billing Errors Billing errors happen. We identify and credit these overcharges directly to your carrier account. Errors include invoice/airbill duplication, rate compliance, fraudulent account use, inaccurate accessorial surcharges (residential delivery, dimensional weight, fuel surcharge, address correction, etc), and more. Billing errors are refunded directly to your FedEx/UPS account.
	Excessive RatesWe reduce your carrier rates by optimizing contracts to fit your needs. Once we understand your shipping profile through our parcel audit, we can model a prospective carrier contract against your shipping pattern. We analyse competitive offers by rerating your invoices to see exactly where potential benefits (and pitfalls) lie. Use the results of our Rate Analysis to select a contract or allow us to negotiate directly with a carrier.
	Lost and Damaged Shipments We identify lost or damaged shipments and provide comprehensive claims management and recovery with minimal involvement from customer. We secure carrier refunds for the insured value of the merchandise, or up to $100 for uninsured packages, plus shipping charges. This simplifies a tedious manual claims process, assures no valid claim is missed, and holds carrier accountable.
	Excessive Insurance Carriers want to deliver packages, not insure them. You pay a premium to use the parcel insurance provided by FedEx and UPS. We cut that premium by 40%+ through a national underwriter and increase responsiveness through our claims management process.

2. We Help You Convert Data to Decisions:

We securely store and mine your shipping data to help you make better business decisions. Use our intelligent reporting interface to discover where to locate your next distribution center, how to improve your service selection, how to cut shipping costs, where to use zone skipping services, and more.

3. We Work for Shared Savings.

Direct Recovery always increases your net profit. We work for a percentage of recoveries, so you pay us only if we save you. The intelligent reporting is free with the parcel audit.

Offering a no-risk, no-brainer value proposition. Ship More. Spend Less. Guaranteed!